Homebuyer Wallet Frequently Asked Questions
What is Homebuyer Wallet?
Homebuyer Wallet gives you more ways to get the deal done. We bring creative financing, grants, down payment assistance, incentives, closing-cost help, mortgage options and other sources of capital into one place. We back it with a team that has already done the research and due diligence to help you understand what may work and what to do next.
Is Homebuyer Wallet a lender or loan officer?
No. We do not originate mortgages or lend money. Our power is in our database of programs, our lender and industry relationships and the research and due diligence our team has already done. Think of Homebuyer Wallet as helping you unlock the options available to your buyer, listing or transaction without requiring you to become an expert on every financing product yourself.
Why shouldn’t I just rely on my favorite lender?
Your trusted lender is a great place to start, and we want to work with them. But any individual lender naturally sees the market through the products, programs and relationships they are able to offer or execute. That means there may be grants, incentives, participating-lender programs, creative mortgage products or other sources of capital outside their normal toolbox.
Homebuyer Wallet is designed to look across the broader landscape. We do not earn more because you choose one lender over another. Our focus is helping you find the strongest available options for your client, whether that means working with the lender you already trust or identifying another resource when the opportunity requires it.
Think of your lender as an important part of the team. Homebuyer Wallet helps you make sure you’re seeing the full field before you decide which play to run.
Why should I use Homebuyer Wallet?
Use Homebuyer Wallet anytime your business needs another way forward.
- Your buyer gets stuck.
- Your pipeline is dry.
- Your listing is stale.
- A prospect thinks they can’t afford to buy.
- The financing on a deal isn’t working.
Capital and financing are often one of the first places to look for another solution. Homebuyer Wallet helps you find another option, create movement and give yourself another opportunity to get to the closing table.
What types of financing and funding can I find through Homebuyer Wallet?
We cover housing grants and assistance programs and can help identify additional opportunities such as:
- Creative mortgage products
- Grants
- Down payment assistance
- Closing-cost assistance
- Local and state incentives
- Tax incentives
- Full mortgage products
- Other sources of capital
We can also help connect you with lenders offering creative financing strategies outside the traditional options you or your client may already know.
Is Homebuyer Wallet just for down payment assistance?
Absolutely not. Down payment assistance is one piece of the picture. We help you look across grants, closing-cost assistance, incentives, mortgage products, creative financing and other sources of capital that could help make the numbers work.
We don’t provide the financing ourselves. We’ve done the research and built the connections so you have more places to look when a transaction needs another option.
When should I click Homebuyer Wallet?
Anytime you need another option. Click when:
- A buyer gets stuck
- You’re preparing for a buyer consultation
- You’re searching or showing properties
- Your pipeline is quiet
- You want to activate your SOI or database
- You’re preparing for a listing appointment
- A listing has gone stale
- You need another marketing angle for a property
- Financing or affordability is threatening a transaction
The habit is simple:
Buyer stuck? Listing stale? Pipeline quiet? Click.
How can Homebuyer Wallet help me with a buyer?
We help you uncover financing and capital your buyer may never have found on their own.
That could mean a grant, assistance with closing costs, an incentive, a creative mortgage product or another financing path that changes the numbers.
Before telling a buyer they aren’t ready, click Homebuyer Wallet and see what else may be possible.
That gives your client more options and gives you another way to demonstrate your value.
How can Homebuyer Wallet help me with a listing?
We can help you identify financing, grants, incentives and other opportunities that may increase purchasing power around the property. That gives you another tool to:
- Attract more buyers
- Create urgency
- Differentiate the listing
- Demonstrate more value to the seller
- Give the market another reason to look before recommending another price reduction
Imagine being able to tell the market:
“This property may qualify for a $20,000 buyer grant.”
That is a very different listing conversation.
Example only. Eligibility and program availability vary.
How can Homebuyer Wallet help me build my pipeline?
Use Homebuyer Wallet as a pipeline accelerator. Your database already knows you. The challenge is giving people a good reason to talk to you now.
Instead of:
“Just checking in.”
You may be able to call with:
“I found $20,000 you may qualify for. Let’s talk.”
We can help you identify funding opportunities and build a strategy for bringing something valuable back to your SOI, database and old leads. That creates conversations. Conversations create opportunities. Opportunities create closings.
Can I use Homebuyer Wallet with my SOI, database, and old leads?
Yes, and you should. Your sphere and database may contain people who want to buy but believe they don’t have enough cash, can’t make the payment work or simply aren’t ready yet.
Homebuyer Wallet gives you a reason to re-engage those people with actual value: capital, financing options, grants and incentives that could change what they think is possible.
What happens when I click “Ask Homebuyer Wallet”?
Fill out the form, and we get to work. Our system runs an initial review across relevant programs and financing opportunities. Our team then goes through the results, refines the options, researches the scenario and puts together a useful response based on what you’re trying to accomplish. You click. We do the legwork.
What does Homebuyer Wallet actually do for me after I ask for help?
We help turn information into action. Depending on what you need, we can help with:
- Program research
- Financing options
- Eligibility information
- Lender connections
- Next-step planning
- Buyer strategies
- Listing strategies
- Pipeline strategies
- Transaction support
Our goal isn’t to send you a list of programs and wish you luck. Our goal is to help you figure out what to do next.
Do I need to become an expert on all these programs?
No. You already have enough to do as an agent or broker. You do not need to memorize grant guidelines, participating lenders, income limits, incentive programs, creative mortgage products and qualification standards.
That is part of what Homebuyer Wallet is here to handle. You just need to know when to click.
What do I need to get started?
Start with the opportunity you already have. That could be:
- A buyer
- A property
- A listing
- A stale lead
- Someone in your SOI
- A financing problem
- A business problem you are trying to solve
Give us what you know. The more information you provide, the more targeted we can be, but you don’t need to have the financing solution figured out before asking us for help.
Does my client need to use Homebuyer Wallet themselves?
No. Homebuyer Wallet is designed to help you bring more value into your client relationship.
You can use the platform, bring us the scenario and work with our team while you remain at the center of the relationship with your buyer or seller.
Does Homebuyer Wallet determine whether my client officially qualifies?
We maintain available qualification standards and eligibility information and can help identify programs or financing options that appear to fit. Final qualification and approval always come from the lender, program administrator, agency or organization responsible for the benefit. Our job is to help you find the opportunity and understand the path forward.
What if my buyer already has a lender?
That’s completely fine. We can often work alongside the lender your buyer already trusts. Many grants and assistance programs work with a network of approved or participating lenders. If the opportunity you want to use requires a particular lender, we’ll help you understand that requirement and identify options.
Can Homebuyer Wallet help me find a lender?
Yes. If a program requires a participating lender or your buyer needs a lender with experience in a particular type of financing, we can help connect the appropriate resources. We don’t want to stop at, “Here’s a program.” We want to help you get from the opportunity to execution.
How does Homebuyer Wallet work with lenders?
We work with lenders as part of the solution. We are not trying to replace the lender. We help uncover additional financing possibilities, research programs, identify requirements, and connect you and your client with resources that can help execute the opportunity. If your lender can handle it, great! If another resource is needed, we help you find the next path.
How current is the information in Homebuyer Wallet?
Our program information is reviewed and updated on a rotational basis and whenever we receive or identify new information from program providers and other sources. Programs can change funding, qualifications, availability or guidelines, so final terms should always be confirmed during the transaction. Our team helps with that due diligence when you bring us a live opportunity.
Does Homebuyer Wallet include local programs, or is it mainly national information?
Local opportunities are a major part of the value. Homebuyer Wallet combines national program knowledge with local programs, local lenders and local expertise. Having a large database only matters if we can help you find the opportunities that are relevant to the buyer or property sitting in front of you.
Can I use financing and incentive opportunities in my listing marketing?
Yes, when they are presented appropriately. Financing, grants and incentives can give buyers another reason to look at a property and may help increase the pool of buyers who can make the numbers work. That can give you another marketing angle beyond price alone. We can help you identify the opportunity and think through how to communicate it while appropriately qualifying eligibility and availability.
Can Homebuyer Wallet help me with a stale listing?
Yes. Before automatically recommending another price reduction, click Homebuyer Wallet.
There may be grants, incentives, creative financing or other ways to increase purchasing power around the property. Sometimes the listing doesn’t need another price cut. It needs another way for buyers to make the numbers work.
What if there isn’t an obvious program or financing solution?
That is when our team digs deeper. We look at what your buyer, listing, or transaction actually needs and then work across available programs, financing options, lenders, incentives and other resources to find creative solutions. The first search result is not always the answer. Our job is to keep looking for another way to get the deal done.
Is Homebuyer Wallet going to interfere with my client relationship?
No. Your client is your client. We want Homebuyer Wallet to make you look better to your clients. You stay at the center of the relationship. We work behind the scenes to help you bring more options, solve harder situations, and create more value.
Our goal is for you to trust Homebuyer Wallet as the resource you click when you need another solution, and then come back the next time you need one.